Documentation
Plans & Billing / Payment Methods

Payment Methods

Manage payment methods, understand supported payment types, and ensure secure billing for your Wubble subscription

Overview

Wubble uses Stripe for secure payment processing, supporting multiple payment methods including credit cards, debit cards, and various regional payment options. Your payment information is encrypted and never stored on Wubble's servers.

Managing payment methods is simple and secure. Add multiple payment methods, set defaults, update expiring cards, and manage billing seamlessly through our interface or API.

Security & Compliance

PCI DSS Level 1 compliant payment processing via Stripe
End-to-end encryption for all payment data
Payment information never stored on Wubble servers
3D Secure authentication for additional fraud protection
Automatic fraud detection and prevention

Supported Payment Methods

Wubble supports a wide range of payment methods through Stripe, ensuring you can pay using your preferred option regardless of your location.

Credit & Debit Cards

All major credit and debit cards are supported globally with instant processing and automatic billing.

Visa
Mastercard
American Express
Discover
JCB, Diners Club, UnionPay

Digital Wallets

Pay quickly and securely using popular digital wallet services with one-click checkout.

Apple Pay
Google Pay
PayPal (select regions)
Link by Stripe

Bank Payments

Direct bank transfers and ACH payments for US-based customers with lower processing fees.

ACH Direct Debit (US)
SEPA Direct Debit (Europe)
BACS Direct Debit (UK)

Regional Methods

Local payment methods popular in specific regions for seamless transactions.

Alipay (China)
WeChat Pay (China)
iDEAL (Netherlands)
Bancontact (Belgium)
Giropay, Sofort, EPS, Przelewy24
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Global Coverage

Available payment methods vary by region. The checkout process automatically shows payment options available in your country and currency.

Managing Payment Methods

Easily add, remove, and manage multiple payment methods through your billing settings or programmatically via the API.

Adding Payment Methods

Add new payment methods securely through Stripe's hosted interface. Your payment details are encrypted and tokenized—we never see or store your actual card information.

Setting Default Method

Designate a default payment method for automatic subscription billing. You can change the default anytime without affecting active subscriptions.

Updating Expiring Cards

Receive notifications when payment methods are approaching expiration. Update card information before the next billing cycle to avoid service interruptions.

Multiple Payment Methods

Store multiple payment methods for flexibility. Useful for separating personal and business expenses or having backup payment options.

Removing Payment Methods

Remove unused payment methods anytime. You cannot remove the default payment method if you have an active subscription—set a new default first.

Automatic Card Updates

When your card issuer provides updated information (new expiration date, new card number after reissue), Stripe automatically updates your payment method to prevent billing interruptions.

Billing Cycles & Charges

Subscription Billing

Subscriptions are billed automatically on your billing date each month (or year for annual plans). Your payment method is charged on the same day each period.

  • • Monthly subscriptions: Charged on the same day each month
  • • Annual subscriptions: Charged once per year on anniversary
  • • Billing date set when you first subscribe
  • • Email receipts sent immediately after successful payment

One-Time Purchases

Credit pack purchases are one-time charges processed immediately. Use any payment method on file or add a new one during checkout.

  • • Instant processing for immediate credit availability
  • • Receipts emailed automatically
  • • Can use different payment method than subscription

Prorated Billing

When upgrading mid-cycle, you're only charged for the remaining time in your billing period at the new rate. Downgrades take effect at the end of the current period.

Failed Payments

If a payment fails, we'll retry automatically and notify you. Update your payment method to restore service.

  • • Automatic retry after 3 days
  • • Second retry after 7 days
  • • Final retry after 14 days
  • • Subscription suspended if all retries fail
  • • Email notifications at each step

Best Practices

Keep Payment Info Current

Update expiring cards before they expire to avoid service interruptions. Enable email notifications for expiration reminders.

Add Backup Payment Method

Store a backup payment method in case your primary method fails. This ensures uninterrupted service and automatic fallback.

Use Digital Wallets

Apple Pay and Google Pay offer faster checkout and additional security. Your card details are never shared with merchants.

Monitor Billing Notifications

Review all billing emails to verify charges and catch any issues early. Emails include receipt details and links to invoices.

Use Business Cards for Teams

For Business and Enterprise plans, use company cards for cleaner accounting and simplified expense management.

Review Charge Descriptions

Charges appear as "WUBBLE.COM" on your statement. Keep this in mind for expense tracking and reconciliation.

Security & Privacy

PCI Compliance

All payment processing is handled by Stripe, a PCI DSS Level 1 certified provider—the highest level of payment security certification.

Data Protection

Your payment information is encrypted in transit and at rest. Wubble never sees or stores your actual payment details—only tokenized references from Stripe.

Fraud Prevention

Stripe's machine learning fraud detection analyzes billions of transactions to protect against fraudulent charges and unauthorized use.

Frequently Asked Questions

Is my payment information safe?

Absolutely. We use Stripe for payment processing, which is PCI DSS Level 1 compliant. Your payment details are encrypted and never stored on our servers.

Can I use multiple payment methods?

Yes, you can add multiple payment methods and designate one as default for automatic billing. Use different methods for subscriptions and one-time purchases.

What happens if my payment fails?

We'll automatically retry the payment and send you email notifications. You'll have multiple opportunities to update your payment method before service is affected.

Can I change my payment method mid-subscription?

Yes, you can change your payment method anytime. The new method will be used for the next billing cycle. There's no fee for changing payment methods.

What currencies do you support?

We primarily bill in USD, but Stripe automatically handles currency conversion for international cards. Your bank may charge foreign transaction fees.

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