- 1.Check the error message in the email notification we sent you
- 2.Verify your card has sufficient funds and hasn't expired
- 3.Ensure your billing address matches your card's billing address exactly
- 4.Check if your card supports international or recurring transactions
- 5.Try a different payment method (e.g., if credit card fails, try PayPal)
- 6.Contact your bank to ensure they're not blocking the transaction
- 7.Check if your card has daily/monthly transaction limits that may have been reached
- 8.Clear your browser cache and cookies, then try again
- 9.Try using a different browser or device
- 10.If issues persist after trying these steps, contact support@wubble.ai with your account email and the error message
If your payment fails, follow these steps to resolve the issue and restore access to your account. Most payment failures can be resolved quickly by updating your payment information or contacting your bank.